Privacy Policy
The term “Big fish casino” covers this website and the editorial operation that runs it, and this policy explains how information connected with visits to the site is gathered, used, stored and shared. The document applies to anyone who reads the site, submits a message through its contact features, or generates technical data simply by browsing. It covers both details that a visitor chooses to hand over and information that is produced automatically during ordinary use of the pages.
Scope and Application
This policy governs all personal data processed in connection with the website, regardless of whether that data arrives through a direct submission or through background technical activity. It applies to every page operated under the Big fish casino name and to any communication that a visitor sends to the site’s team. The rules described here do not extend to external websites that may be reached through links published on the site; those destinations operate under their own policies and are covered later in this document.
For a reader, the practical meaning is straightforward: any time you interact with the site — whether by typing a message, clicking a button, or simply loading a page — this policy describes what happens to the resulting information. The same rules apply whether you visit once or return regularly, and whether you provide data actively or not.
Information Submitted by Users
Visitors may choose to send information when they contact the site, ask a question, or use any of the available communication features. The details submitted in such cases may include a name, an email address, or any other content that the visitor voluntarily includes in the message. No field on the site demands sensitive data, and nothing here encourages a visitor to share more than is necessary for the purpose of the communication.
In practice, this means the site holds only what you decide to write. If you mention your age, your location, or details about your gambling habits within a message, that content becomes part of the data processed under this policy. The site does not harvest additional personal details from public sources or from other databases to enrich what you have sent.
Information Collected Automatically
During normal browsing, the site may automatically record technical data about the device and the session. This includes the IP address, the browser type, the operating system, an approximate location derived from device settings, the duration of the visit, the pages viewed, the buttons clicked, and the source from which the visitor arrived on the site, such as a search engine or another website.
For the reader, this type of collection is largely invisible and requires no action. The data is gathered in the background and is used to understand how the site performs, which sections attract attention, and where visitors encounter problems. The approximate location derived from device settings is coarse — it identifies a region or a country rather than a street address — and is used only for analytical and security purposes.
Purpose of Processing
Big fish casino uses the collected information to keep the site functional and secure, to understand traffic patterns, to improve the written content, to prevent abuse, to deliver support responses, and to build a more useful experience for readers seeking casino-related information. Each of these purposes is tied to the operation of an independent review website rather than to any commercial transaction or account system.
In practice, this means the data serves the site’s editorial and administrative needs. When a reader sends a question, the submitted details are used to answer it. When a visitor reads several pages in one session, the technical data helps the team see which topics are useful and which sections could be strengthened. The site does not use the information for marketing, for building advertising profiles, or for any purpose unrelated to the operation of the website itself.
Aggregated and Non-Identifying Data
Some information is processed in aggregated or non-identifying form. In such cases, individual records are combined with others or stripped of identifying details so that they can no longer be linked to a specific person. This approach is applied to traffic statistics, content-performance measurements, and certain security analyses.
The reason for this practice is twofold. First, aggregated data is often more useful for understanding broad trends, such as which sections attract the most readers or which devices are most common, because it reveals patterns without exposing individuals. Second, reducing the amount of identifying data held by the site lowers the risk associated with any potential breach. For the reader, this means that much of the information generated during browsing is either never linked to you personally or is converted into a form that cannot be traced back to you.
Cookies and Tracking Tools
The site may use cookies and similar technologies to remember settings, measure performance, and analyse visitor activity. These tools help Big fish casino understand which sections are useful and which areas can be improved. Cookies may store preferences such as a chosen display option, while analytics-related cookies record how a visitor moves through the site.
Visitors may manage cookie permissions through their browser options. Most browsers allow the user to block cookies entirely, to delete them after each session, or to receive a warning before a cookie is set. Choosing to disable cookies may affect the functionality of the site, but it does not prevent a visitor from reading the content. The site does not use cookies for advertising purposes, and no third-party advertising network operates through these pages.
Protective Measures
Big fish casino applies a range of protective measures to safeguard information from unauthorised access, disclosure, alteration, or destruction. These measures include internal access controls that limit who can view personal data, technical safeguards such as encryption where appropriate, and controlled storage procedures that restrict where and how data is kept. The specific controls are reviewed periodically to ensure they remain adequate for the type of data held.
No method of transmission or storage can be guaranteed as completely secure, and the site does not claim that its measures are impenetrable. For the reader, the practical implication is that data is handled with reasonable care and that access is restricted to those who need it for the purposes described in this policy, but that absolute security cannot be promised by any website.
External Service Providers
Some data may be processed by selected service providers that assist with hosting, analytics, anti-spam systems, security services, or website administration. These providers operate under contractual arrangements that limit their use of the data to the specific services they perform for the site. They do not receive information for their own purposes, and they are not permitted to sell or repurpose the data.
In practice, this means that when a visitor loads a page, the request is handled by a hosting provider that stores technical logs, and when the site measures traffic, an analytics provider processes aggregated usage data. Anti-spam services may review submitted messages to filter out automated or malicious content. The site selects these providers with care, but it does not publish a list of their names, and it cannot control their internal security practices beyond the contractual obligations they accept.
International Data Transfers
Information may be transferred between countries when it is processed by external service providers that operate servers or teams in different jurisdictions. Such transfers occur only in connection with the hosting, analytics, and security services described above, and they are subject to appropriate safeguards designed to protect the data during the transfer and while it is stored abroad.
For the reader, the practical meaning is that the data you generate may not remain on servers within your own country. The site does not deliberately route data to any specific jurisdiction, but the global nature of hosting and analytics services means that storage locations can vary. The same protective measures described in this policy apply regardless of where the data is physically held.
- Disable or delete cookies through browser settings if you prefer not to be tracked; the site remains readable without them.
- Submit only the information you are comfortable sharing, since anything written in a message becomes part of the processed data.
- Check the privacy policies of external websites before providing any details there, as this policy does not cover them.
- Contact the site through its available channels if you want to know what data is held about you or to request correction or deletion.
- Review this policy periodically, as the latest published version applies to all future use of the site.
Responsible Gaming Considerations
Where appropriate, some information may be used in connection with responsible gaming messaging, risk awareness, and user protection objectives. This may include detecting misuse of bonus-related content or responding to communications that indicate potential harm. The site may use submitted details to identify a reader who appears to be struggling with gambling-related issues and to tailor its response accordingly.
In practice, this means that a message expressing distress about gambling or asking for help may be handled with particular care, and the site may direct the reader toward available support resources. The site does not use this information for any commercial purpose, and it does not share such details with third parties except where required to meet legal obligations. The protection of vulnerable readers takes priority over any other use of the data.
Rights and Requests
Users may request information about the data associated with them, ask that incorrect details be corrected, or request deletion where applicable. Before acting on a request, Big fish casino may seek reasonable verification to protect user privacy and to ensure that the person making the request is the individual to whom the data relates.
For the reader, this means you have the right to know what is held about you, to have errors fixed, and to have your data removed when there is no longer a valid reason to keep it. The verification step exists to prevent someone else from accessing your information by impersonating you. Requests are handled without undue delay, and the site will respond using the contact method provided by the requester.
Data Retention
Data is retained only while there is a valid operational, legal, analytical, or security reason to keep it. After that point, it may be securely deleted, anonymized, or stored in a restricted format for record-keeping purposes. The length of time varies depending on the type of data and the purpose for which it was collected.
In practice, this means that technical logs are kept for as long as they are needed for security and analytics, and that submitted messages are retained while they remain relevant to the communication. Once the purpose is fulfilled, the data is either removed or converted into a form that no longer identifies the individual. The site does not hold data indefinitely, and it does not maintain archives of personal information beyond what is necessary.
Outside Links
Third-party websites linked from this site are not controlled by Big fish casino. Users should read the privacy policies of those websites separately before sharing any information there. The presence of a link does not imply any endorsement or responsibility for the content or practices of the linked site.
For the reader, the practical guidance is to treat every external website as its own entity. When you click a link that takes you away from this site, the protections described in this policy no longer apply, and the data you provide on that site is governed by its own rules. The site cannot be held accountable for how other organisations handle information.
Updates to the Policy
Big fish casino may revise this Privacy Policy when necessary. The latest version published on the site will apply to future use of the website. Changes may be made to reflect new features, altered processing practices, or evolving security expectations.
Visitors are encouraged to review the policy periodically to stay informed of any updates. A revised version takes effect from the moment it is published on the site, and continued use of the website after that point constitutes acceptance of the updated terms. No separate notification of changes is sent to individual users.
Contact Section
Privacy-related questions may be sent using the website’s available contact methods. The site will respond to such enquiries within a reasonable time, and the response will address the specific concern raised.
When contacting the site about privacy matters, visitors should describe the nature of their question or request clearly. The site may ask for additional verification before acting on a request, as described in the rights section above. All privacy enquiries are treated confidentially, and the details provided in such communications are used solely to resolve the matter raised.